The Taps & Meters section reviews residential and commercial plans for compliance with the WCR Letters, reviews impact fee exemptions, permits water meters and sewer connections, permits water and sewer main extensions, and permits water and sewer abandonments.
1002 Washington Ave., 3rd Floor
Houston, TX 77002
All documents for utility review should be uploaded into the Utility Letters folder. The documents listed below are most commonly uploaded for utility review. Other documents could be required based on the specific requirements for your project.
An impact fee exemption allows you to be exempt from paying impact fees for a single-family residence up to 3,000 square feet or one (1) service unit. There are qualifications that you must meet in order to be considered Impact Fee Exempt.
An approval of impact fee exemption at plan review does not permanently exempt the owner from paying impact fees at this location. If the home is sold for over the median exempt unit cost listed on the owners Impact Fee Exemption form, the owner listed will owe impact fees to the City of Houston.
Development of low and moderate-cost single-family housing can be considered for impact fee exemption. In order to qualify for this exemption, the house must be a single-family residence located within the City Limits having an initial purchase price as certified by the property owner that does not exceed the latest available 12-month listing for median price single-family housing in the city as published by the Real Estate Center at Texas A&M University.
If the initial purchase price exceeds this amount, the property owner making the certification shall pay the full amount of impact fees as calculated by Impact Fee Administration, located on the 3rd floor of the Houston Permitting Center. The owner is responsible for turning in the closing statement for each impact fee exemption.
All impact fee exemption documents will be uploaded into ProjectDox for review. The following required documents must be uploaded into the Utility Letters folder:
Small Domestic Meters
Small domestic water meters are any size meter that is 2” and smaller that may service a permanent structure that can be for residential, multi-family, commercial, or government use. Please see the Small Meter Permit Requirements guide on how to apply for a Domestic meter.
Small Irrigation Meters
Small irrigation water meters that are 2” and smaller and used for plant or landscape irrigation purposes only. They may be used as an additional meter on a property with a Domestic meter, or to irrigate vacant lands such as land along the right-of-way, esplanades, parks, and private property. Please see the Small Meter Permit Requirements guide on how to apply for an Irrigation meter.
Ultrasonic Fire-rated meters
Ultrasonic meters are small water meters that are 2” and smaller that are used when there is a fire suppression system required for your development.
New Construction
You can apply for a small water meter after your building or utility plans have been approved by Utility Review in Taps & Meters. 1” Meter is the minimum size for new residential and commercial developments.
Enlargement
If you are requesting a larger meter size than the meter you already have existing at your site, then you will apply for a small meter enlargement.
Example: I have a 5/8” meter and I would like to enlarge it to a 1” meter.
Meter Relocation
If you want to move your existing meter to a different location on your lot that is adjacent to the City of Houston right-of-way.
Meter Separation
If you are sharing a meter with another unit and would like to install your own meter.
Cut, Plug, and Abandon Meter
If you no longer require your meter or need to remove an existing meter from your site, apply for a cut, plug, and abandon permit. This permit is also used to close out any existing water accounts associated with your property.
Meter Changeout
Meter changeouts facilitate the replacement of a domestic meter with an Ultrasonic fire-rated meter.
Online small meter application
Click here to apply for a small meter. Please download the Small Meter Permit Requirements guide to assist you with additional documents required with your permit application.
When Taps & Meters approves your application you will be given a Water New Service (WNS) number. The WNS number will be your identifier for your permit for any future updates.
After Taps & Meters approves your small water meter application it is completed by Customer Account Services (CAS) New Service group. CAS New Service is responsible for issuing the invoice for your small water meter permit and setting up new water accounts. If any water or drainage accounts associated with your site are not in good standing, you will not be able to purchase your permit until the account issues are resolved. If you have a billing issue and Customer Account Service at HPC has given you instruction to call the CAS Call Center, you can reach them at 713-371-1400. If you have a billing issue the CAS Call Center is your point of contact to update existing accounts. We are unable to update existing accounts at the Houston Permitting Center.
If you have questions about your permit invoice or work order status, please email CAS New Service at [email protected] . Provide your service address and WNS number.
Once you pay your invoice the plumber of your choice will receive a permit work order from Customer Account Services within 10-15 business days, communicating that the inspection can be set up with the Inspections group and your plumber.
In event that your application is rejected, you will receive an email from Taps & Meters indicating why your application was not approved and what items to provide. You will then be encouraged to submit a new application with the correct documents and information.
If you have application-related questions you may contact us at 832 394.8888.